In worksite orientation, trainers need both interpersonal skills and professional competence
“When developing orientation, we often talk about what matters need to be highlighted. What people tend to forget is how they are highlighted,” says Eero Honka, Senior Specialist at the Centre for Occupational Safety.
“What skills do we need in orientation? Communication skills are skills, just as any other. You can always practice and develop your skills when you genuinely put your heart into it,” says Honka.
A well-planned orientation gives the employee the necessary knowledge and skills to work safely. In construction site orientation, both the general operating methods and special characteristics of the site are reviewed.
It is important that the trainer knows how to adapt the instructions to the employee’s individual needs. This means that the tasks and competence level of each employee are taken into account during the orientation. This individualised approach promotes occupational safety and reduces the risk of occupational accidents.
“One important aspect of a trainer’s skills is that the matter is something close to their heart. If the trainer doesn’t find it important, it will be extremely difficult to convince anyone else to that effect,” says the supervisor in charge of orientation in the video.
Good orientation ensures that every employee understands the rules of the site and knows how to act accordingly. Added value is created when the employee feels that they are paid attention to and their safety is important.
“My tip for a successful worksite orientation is to meet people as individuals; engage, discuss and ask questions. And don’t forget the site tour,” says the supervisor in the video.
Multiple languages are often used on sites, so important information is translated or an interpreter is used. This ensures that everyone understands what is expected of them.
The video has been prepared by the Centre for Occupational Safety’s Branch Committee for the Construction Industry. The video was shot on SRV’s and Rakennusliike Lapti’s construction sites in Helsinki and Himos. We would like to thank the developers and all construction sites for their co-operation.
The video is available in Finnish(you will be directed to another service), Swedish(you will be directed to another service) and English(you will be directed to another service).
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